When to contact support
the subscription did not activate after payment
a repeated charge needs to be checked
you want to cancel future recurring charges
If the service did not fit your needs or a payment issue happened, contact support. We check the request by account, subscription status and payment operation.
the subscription did not activate after payment
a repeated charge needs to be checked
you want to cancel future recurring charges
include Telegram ID or account email
include order ID or a payment status screenshot
do not send card details or one-time banking codes
Contact WersidePN support. We will check the subscription status and explain the next payment-provider steps.
It is usually faster when the account and payment identifier are included.