If VPN does not connect
refresh the subscription in the app and reconnect
disable other VPNs, proxies, private DNS and aggressive traffic-saving modes
try another network: mobile data instead of Wi-Fi or the opposite
Support
Help with connection and subscription
This quick checklist covers common VPN client issues and helps support respond faster if manual checking is needed.
If payment is missing
wait a few minutes after payment
reopen the dashboard or bot
contact support and include the order ID if available
Common questions
How many devices can I connect?
One account is designed for several devices within the subscription limit.
Do I need a new link after renewal?
Usually no. The subscription URL stays the same while access time updates on the service side.