Why does VPN work on the phone but not on home Wi-Fi?
The issue is more likely in the home network, router settings, DNS or ISP routing.
Rostelecom
VPN does not work on Rostelecom: what to check
Home internet can break VPN differently from mobile networks: DNS, IPv6, router settings, ISP filtering or an old client profile can be the cause.
Where it usually breaks
browser opens some sites while apps do not use the tunnel
VPN works on mobile data but fails through the home router
the client connects but DNS requests bypass VPN
after router or ISP changes the old profile became unstable
Step-by-step check
1
Refresh the WersidePN subscription and reconnect VPN.
2
Disable Private DNS, third-party proxy and other VPN apps.
3
Restart the router and test through a mobile hotspot.
4
If mobile hotspot works, contact support and mention Rostelecom as the failing network.
Common questions
Can Hysteria 2 help?
Sometimes yes, especially when the current network handles TCP profiles poorly. WersidePN includes the fallback in the same subscription.