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    Connected, no traffic

    VPN connects but internet does not work

    A connected status does not always mean all traffic goes through the tunnel. Common causes include DNS, client routing mode, proxy conflicts, Private DNS or an outdated subscription profile.

    What to check first

    subscription URL refresh in the client

    TUN or system proxy mode on Windows and Android

    conflicts with Private DNS, traffic blockers, another VPN or proxy

    another network to rule out ISP filtering

    What to do

    1

    Turn VPN off, refresh the subscription and reconnect.

    2

    Disable Private DNS, proxy, traffic blockers and other VPN apps.

    3

    On Windows, check TUN mode if browsers work but apps do not.

    4

    Try another profile from the subscription and another network.

    Common questions

    Why does the client say connected but pages do not open?

    The tunnel may be created while DNS or routing does not send the needed traffic through it.

    Does it mean the subscription expired?

    Not necessarily, but expired access can also make a profile behave incorrectly. Check the subscription period in the bot or dashboard.

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